Масштабирование логистики: практическое руководство для бизнеса

The last mile delivery is the final and most visible stage of the supply chain for the consumer. The results of this step determine the customer’s level of satisfaction: whether he received the goods on time, if the process was transparent, if it was possible to change the time or the address on the way. To make last mile delivery profitable and manageable, companies are now implementing complex technological solutions combining TMS, mobile applications for couriers, GPS monitoring and warehouse integration. Scientific and industry reviews confirm that adaptive and intelligent approaches to last-mile optimization have the highest economic impact.

The first step is data centralization. When information about orders, their status in the warehouse, addresses and time windows are collected in a single place, TMS can develop an optimal plan for the day. Planarry TMS is integrated with the customer’s systems, receives all necessary data to build routes. The second step is mobility and simplicity for the driver. The mobile application should be convenient, give step-by-step instructions, allow to quickly record delivery, make photo-confirmation, collect signatures and send statuses in real time. This saves time on information processing and provides prompt feedback to the dispatcher. Planarry TMS has a mobile application that implements these scenarios: the driver receives an optimized order of points, changes the status when performing a delivery task, and all information enters the system for analysis. The third step is monitoring with GPS and analytics.

Actual mileage, deviations from the route, downtime - all this is recorded with GPS data and analyzed by TMS. Based on such data, the system tells you whether to replace the car, regroup points or change the warehouse policy. The analysis allows not only to report, but also to predict: on which days additional cars are needed, which drivers show better performance, where time is lost. Modern approaches to the last mile help find non-trivial optimal solutions for large volumes of orders. Step four - payment models and tariffs. For main and urban routes often use different approaches: short routes within the city can be charged on the number of mission points, while long-haul flights - per kilometer. Planarry TMS allows different business rules to be taken into account when calculating the cost of a route. This flexibility makes it possible to correctly assess the profitability of flights and make economically sound decisions on subcontracting or internal execution. The fifth step is continuous improvement.

Automated delivery is not «once and for all»; it’s a cycle: collecting data, analyzing deviations, adjusting planning rules, testing new policies and re-validating. With the help of Planarry TMS companies get tools to build such a cycle: real-time monitoring, post-route analysis, historical reports and so on. This approach makes it possible to adapt quickly to seasonal fluctuations, traffic changes or geopolitical conditions. Finally, it is important to note the role of sustainability and public responsibility. Efficient routes reduce CO2 emissions and fuel consumption, and the optimization of cargo distribution reduces the use of backup machines. The World Economic Forum and industry reviews emphasize that sustainable development becomes a criterion for competitiveness, and investment in logistics automation is the way to simultaneously reduce costs and make delivery more environmentally friendly. If you plan to automate last mile delivery, scale your fleet or increase logistics performance, start by auditing current processes and small drivers with Planarry TMS. We can help you customize integrations and automate your logistics.

Please leave a request for a demo!